60-Day Guarantee:

You may return unopened products (or items containing a reasonable amount of the unused product), in original packaging within 60 days from the date on which the order was placed for a refund of the purchase price. (See Return Policy below for details.)

Return Policy:

You may return unopened products (or items containing a reasonable amount of the unused product), in original packaging within 60 days from the date which the order was placed, for a refund of the purchase price. Only unopened or minimally used items that are in the original packaging may be returned for a refund. If you have any questions about whether your opened product qualifies for return or refund, please contact us at info@frontiercbds.com and we’ll be happy to help.

Return Processing:

For returns on promotional items, all items included in the promotion (free gift, etc.) need to be returned. When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount (excluding shipping charges). Shipping charges are non-refundable.

Damaged Items: 

If you receive a damaged item, the issue must be reported to customer service within 48 hours of delivery to receive a replacement item. We only replace items if they are defective or damaged and exchanges are only for exact item purchased, unless the item is no longer available. 

Exchange Policy: 

You may be able expedite an exchange by contacting us at info@frontiercbds.com. Please allow 24-48 hour processing time once we received your request and one of our team will be in contact with you.